"Products" means the goods and services displayed on the Site and offered for sale/use.
"Site" means http://ruvelservices.com. owned and operated by Ruvel Services Private Limited
"Merchant" shall mean the person or any legal entity that offers for sale or sells the Products on the Site.
"Voucher" means the coupon or code purchased by the User for availing discounts on Products offered by the Merchant that is valid for a period of time as per terms stated on it.
"User" shall mean the end user accessing the Website, its contents and using the Functionalities offered through the Website, it includes the customer or buyer, who purchases the Voucher for availing discounts on Products offered for sale by the Merchant through the Site.
Registration of the User on the Site is mandatory. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's user ID and Password for any purpose whatsoever without proper authorization from such party. User is responsible for the security of User's password and for all transactions undertaken using User's password through our service. User confirms that he/she is the authorized holder of the credit card or the original account holder used in the transactions under this Site. The User also agrees and undertakes to immediately notify Ruvel Services of any unauthorized use of the User's password or user ID and to ensure that the User logs off at the end of each session at the site or any other breach of security. Ruvel Services shall not be responsible for any, direct or indirect, loss or damage arising out of the User's failure to comply with this requirement. The User also agrees to: (a) provide true, accurate and complete information about himself and his beneficiaries as prompted by the registration form ("Registration Data") on the Site; and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provides any information that is untrue, inaccurate, not current or incomplete or Ruvel Services has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Ruvel Services shall have a right to suspend or terminate User's registration and refuse any and all current or future use of the Site. Furthermore, the User grants Ruvel Services the right to disclose to third parties and the Merchant the Registration Data to the extent necessary for the purpose of delivery of Vouchers and/or Products.
You agree, understand and acknowledge that the Site is an online platform, a venue enabling the Users to generate the Voucher for a discount on any Products or Stores listed on the Site. All commercial / contractual terms are offered by and agreed to between the Users and Merchants directly. The commercial / contractual terms include without limitation price, shipping costs, date, period, mode of delivery, warranties related to Products including after sales services over which the Merchant has complete control and the same may be subject to change.
The Voucher you generate shall be redeemed by the Merchant against the Products, in respect of which the Voucher has been generated. The Merchant is the seller of the Products and is solely responsible for redeeming any Voucher you generated.
The Voucher shall have the necessary redemption instructions on it. The Vouchers may have an offer period, or expiry date, mentioned on it. You shall use it accordingly.
Unless otherwise stated, you will not be entitled to receive credit or cash-back for any value of the Voucher you don't use.
Unless otherwise stated, you cannot combine the Voucher offer with other special offers or promotions that may be on.
The Vouchers generated through the Site are not refundable.
Ruvel Services is merely the aggregator of deals and issuer of usable Vouchers. The Vouchers and the deals are the property of the Merchants
Ruvel Services shall not hold any responsibility for any losses, injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of the User by virtue of the use of the Vouchers generated on the Site.
You are advised to independently verify the bona fides of any particular Merchant that you choose to deal through the Site and use your best judgment in this regard.
The User agrees to provide authentic and true information. Ruvel Services reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found to be false (wholly or partly), Ruvel Services reserves the right at its sole discretion to reject the registration, block the Account and debar the User from using the Site, without prior intimation whatsoever.
For any defects in Products, the User shall have to contact the Merchant directly. Ruvel Services is not responsible for unsatisfactory or delayed delivery of Products or damages or delays as a result of Products, which are out of stock, back ordered, returned undelivered or otherwise unavailable with Merchant. All items are offered only for a restricted time and only for the available supply/till stock lasts.
We accept payment through debit card, credit card, net-banking and cash on delivery. Users should note that the online payment gateway accepts payments in Indian Rupees only Before placing an order, you are advised to check the Product description carefully and terms and conditions applicable to the Voucher.
In order to facilitate payments for Products purchased by you through the Site. Ruvel Services at the request of the Merchants, offers a secure online payment gateway facility that will enable you to make payments in respect thereof to the Merchants using a credit/debit card account, subject to your complete acceptance and adherence to the terms and conditions hereof as well as the terms and conditions of the Site of the payment gateway service providers.
In a credit card/ debit card/ net banking transaction, you must use your own credit card/debit card.. You agree, understand, undertake and confirm that the credit/debit card details provided by You for making payments for Products purchased through Ruvel Services , either through the on-line payment gateway mechanism or IVR will be correct, current, complete and accurate and you shall not use the credit card/ debit card or any other bank account which is not lawfully owned by you. The aforesaid information provided by you will not be shared by Ruvel Services with any third party unless required by law, regulation or court order or for facilitating and completing the purchases made by you. Ruvel Services shall not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details in anyway.
Ruvel Services reserves the right to suspend, cancel, discontinue or make modifications and alterations in any Vouchers or Product descriptions or other content displayed on the Site at any time without notice.
You will be responsible for all activities occurring under your name and account and for keeping your password secure and for maintaining its confidentiality and will immediately notify Ruvel Services of any unauthorized use of your account or any other breach of security known to you.
You further agree not to engage in the following prohibited activities as listed below:
You shall not host, display, upload, modify, publish, transmit, update or share any information on the Site, that:
Ruvel Services accepts no responsibility for the comments made on the posts and any harm resulting thereof.
Ruvel Services reserves the right to edit or delete any comments submitted by the User without notice if:
The comments are deemed to be spam or questionable spam
The comments are harmful, threatening, abusive, harassing, blasphemous, objectionable, defamatory, vulgar, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever.
Ruvel Services makes no representations as to the accuracy or completeness of any comments on this Site or found by following any link on this Site.
Ruvel Services shall not be liable for (a) any errors or omissions in the comments or (b) for the availability of these comments.
Your use of the Site is at your own and sole risk. All content displayed on the Site is for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. The information from or through this Site is provided on "AS IS" basis, and all warranties and conditions, expressed or implied of any kind, regarding any matter pertaining to any content,/ information, or service, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, etc., are disclaimed and excluded. Ruvel Services does not warrant that descriptions or other content or prices related to the Products, Vouchers or other information and content contained on the Site is accurate, complete, reliable, current, or error-free. Notwithstanding anything to the contrary, Ruvel Services 's entire liability to you shall be the refund of the money charged from you for product, under which the unlikely liability arises. Under no circumstances shall Ruvel Services be liable for any indirect, incidental, special, punitive or consequential damages, any loss of profits/revenue/goodwill or any indirect or remote loss that you or your friends and family may suffer. All specifications, features, quality, workmanship, performance, warranties, guarantees relating to the Product(s) showcased on this Site and services related thereto are from the manufacturers, retailers and others and duly verified by independent agencies, wherever specifically claimed to that effect. Ruvel Services is not responsible and/or liable in any manner whatsoever to all that is stated about the Products, in relation to the performance, quality of the Products, equipments, etc. and/or also with regard to the views, opinions, etc. stated/featured in relation to the Products.
The images shown on the Site may differ from the original Product. Results mentioned in relation to any Product may vary from person to person or from situation to situation or from state to state depending on the place of proposed delivery and availability of the Product in that region. All effort has been taken to make the content accurate on a best effort basis and the producer will be glad to ensure rectification of any inaccuracies that may have crept in, on being pointed out.
None of the provisions of this agreement, terms and conditions, notices or the right to use the Site by the User contained herein or any other section or pages of the Site and/or the linked sites, shall be deemed to constitute a partnership between the User and Ruvel Services and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way.
Ruvel Services reserves the right to communicate with Users regarding this Site, User's use of the Site or any Product or Voucher purchased by User on this Site. You hereby agree and consent to receive messages from Ruvel Services from time to time in relation to any new deals or in relation to the purchase of Vouchers by the User irrespective of your registration for Do Not Disturb/Call as per TRAI regulations.
Ruvel Services shall have no liability to you for any interruption or delay, to access the Site irrespective of the cause. Ruvel Services shall also not be liable in case such interruption or delay in accessing the Site or any failure or delay in delivery of Vouchers is due to any element of nature or Act of God, fire, flood, earthquake, war, explosion, acts of terrorism, governmental action, riots, insurrection, breakdown of internet connection, power failure, strikes or labour disputes
Ruvel Services is not liable for any infringement of copyright arising out of materials posted on or transmitted through the Site, or items advertised on the Site, by end users or any other third parties. Our policy is to comply with all intellectual property laws and to act expeditiously upon receiving any notice of claimed infringement.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.